Privacy Policy

Who we are

Vivid Vista Creations is a small, independent web design studio based in Namibia. We provide website design and related services to clients in Namibia and South Africa. This website is used for service information, portfolio examples and communication with clients.

What this policy covers

This policy applies to personal information collected through this website, including:

• Contact and quote request forms
• Basic technical logs generated when you visit the site

It does not cover third-party websites or external platforms linked from this site.

Information we collect

Information you provide

When you submit a form on this website, we may collect:

• Your name
• Company name (if provided)
• Email address
• Phone number
• Country or region
• Project details and any message you include

Information collected automatically

As with most websites, basic technical information may be logged automatically, including:

• IP address
• Browser type and version
• Pages visited and time of access

These logs are used mainly for security, performance and troubleshooting.

How your information is used

We use your information only for practical, legitimate purposes, such as:

• Responding to your enquiry
• Preparing a quote or proposal
• Following up on an ongoing or potential project
• Maintaining basic project history for future work

We do not sell your information or share it with third parties for their marketing.

Legal basis for processing

Your information is processed because you voluntarily provided it and requested contact, a quote, or information about our services. This is considered legitimate interest and necessary communication for potential or existing clients.

How your information is stored

Email and project records

Messages sent through the contact form are delivered via email. These may be stored in email archives or local project folders for reference and project history.

Hosting and technical storage

This website is hosted with a reputable hosting provider. As part of normal server operation, the provider may store technical logs and backups that contain limited personal data such as IP addresses or email metadata.

Security measures

Reasonable technical and organisational measures — such as secure connections, password protection and access controls — help protect your information. However, no system is completely secure, and sending information online always carries some level of risk.

How long we keep your information

We keep contact emails and project information for as long as needed for:

• Responding to your enquiry
• Preparing or completing work
• Maintaining accurate records of our services

You may request removal of your information at any time, unless it must be kept for legal or accounting purposes.

Sharing of information

Your information may be shared only when reasonably necessary, including:

• With trusted service providers (hosting, email services)
• When required by law, regulation or a legal request
• When you explicitly request or consent to sharing

Any sharing is limited and handled with care.

Cookies and analytics

This website currently does not use advanced analytics or marketing cookies. Basic technical logs may still be collected by the hosting provider as described above.

If analytics tools are added in future, this policy will be updated to explain what data is collected and why.

Your choices and rights

You may contact VVC to:

• Ask what information we hold about you
• Request corrections to inaccurate details
• Request the removal of certain information, where practical

You can do so via the contact form on this website.

Updates to this policy

This Privacy Policy may be updated from time to time as services, technology or legal requirements change. The version displayed on this page is the current one.

Questions

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the contact form.

This policy is provided for general information only and does not constitute legal advice.